How Business Impact & AI Capable is Your CEd Program?

If any of the following resonate, sign up today and complete the CEd Diagnostic:

  • Course completions, certification counts, Monthly Average Users, Daily Active Users, or similar metrics are the main KPIs shared with leadership
  • Onboarding is the main or only  lifecycle stage with formal support from Customer Education
  • Customer Success owns onboarding but lacks a structured curriculum or training program
  • AI capability in Customer Education is limited by budget, data access, systems integration, or internal readiness 
  • Customer Education's business impact is qualitative in nature and there are no direct ties or limited connections to revenue, adoption, or retention

It takes about half-an-hour to complete the adaptive assessment and view your free Maturity Snapshot. Your snapshot contains a Maturity Score, Benchmark Cohort score, eight dimension scores, and three dimension analyses. 

Do you lead Curriculum Development or Training & Certification? Check out the Curriculum Development Diagnostic or the Training & Certification Diagnostic.