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Our Practice Domains

Innovate strategically. Transform intentionally. Human+AI practices for your data and learning programs.

Learning Practices

Our goal is to produce impactful learning experiences that result in transformative change Xand tangible business value. We design and build education programs using Learning Science and AI solutions. We partner with you to produce relevant curriculum, implement training programs at scale, and upskill employees worldwide.

  • Curriculum Development : We use LLMs to create domain knowledge graphs, taxonomies, and information architectures that serve dual audiences: human learners and AI agents. Our Human+AI workflows analyze, design, develop, implement, and evaluate each course iteratively, producing rigorous, relevant, and engaging curriculum. These semantic structures are documented with clear definitions, relationship mappings, and metadata schemas—enabling human understanding while remaining machine-readable for intelligent automation, adaptive learning, and AI-powered content curation.
  • Training Programs : Using Generative AI workflows, we design training and certification programs for employees, customers, and partners. These programs consist of tiered learning paths and professional certifications rooted in a comprehensive rubric of standards and related competencies. We embrace a unified matrix of knowledge, skills, and affects—structured as interconnected ontologies—that drives personalized learning from AI analysis and human expertise. This dual-purpose architecture enables both human practitioners and AI agents to navigate, query, and reason over competency frameworks.
  • Learning & Development : Using our AI solutions for talent development, employee upskilling, and just-in-time learning, we help HR teams modernize their L&D programs for Business 3.0. Our solutions not only predictively identify skills, knowledge, and performance gaps, but also implement personalized plans with AI curation for talent development across your organization.
  • Technical Documentation: : We architect documentation websites and knowledge bases that empower both Humans and AI agents to perform complex tasks. Using LLMs, we build information architectures with consistent taxonomies, structured metadata, and semantic hierarchies that enable both Humans and AI agents to navigate docs, retrieve relevant information, and execute procedures. Our documentation follows principles of clarity, discovery, and machine-readability. We purposely define concepts, explain tools, create detailed references, and craft action-based guides, all with explicit task flows, well-defined terminology, and contextual relationships. The result: docs sites that serve as reliable knowledge sources for AI-powered automation, chatbots, and intelligent assistants while remaining intuitive for human practitioners to navigate, search, and learn.
  • Customer Enablement : We integrate curriculum development, training programs, technical documentation, and learning solutions into cohesive customer enablement strategies. Our approach spans in-product enablement—embedded documentation, contextual tooltips, and AI assistants that reference our structured knowledge bases—to traditional centers of excellence enhanced with live AI support, quick access to learning materials, and shared account-based intelligence. By unifying all customer touchpoints within a shared semantic framework, we create seamless learning journeys that accelerate product adoption, reduce time-to-value, and increase customer lifetime value. Our AI-powered enablement platforms deliver personalized content recommendations, proactive learning interventions, and intelligent support—all grounded in the same taxonomies and ontologies that power internal L&D, ensuring consistency across the entire customer experience.
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Data Practices

Our goal is to unlock the transformative power of data using AI solutions and Human Expertise. We architect and implement modern, resilient data ecosystems that deliver advanced analytics capabilities for your organization.

  • Data Engineering : We engineer your data. We use Apache Spark for distributed processing, Apache Airflow for workflow orchestration, Apache Kafka for event streaming, and Kedro for reproducible pipelines. Our solutions leverage Databricks, SingleStore, YugabyteDB, DuckDB, MotherDuck, and DBT to create comprehensive ETL/ELT workflows that ensure data quality and governance.
  • Analytics : We transform raw data into actionable insights using DuckDB, MotherDuck, and Singlestore for fast analytical queries and Python libraries including Pandas, NumPy, and Scikit-learn. Our analytics platforms enable self-service capabilities while maintaining enterprise performance.
  • Business Intelligence : We deliver executive dashboards and reporting solutions using Apache Superset and Incorta to combine real-time streaming with traditional BI workflows. Our implementations utilize modern visualization tools and data modeling techniques to provide decision-makers with timely, accurate insights.
  • Data Warehousing : We architect scalable data storage solutions using PostgreSQL for transactional systems, DuckDB for analytical workloads, and Incorta for direct data access patterns. Our designs optimize for performance, cost, and scalability while supporting diverse business requirements.
  • Database Development : We create custom database solutions leveraging traditional databases like PostgreSQL, MySQL, and SQL Server alongside modern platforms for specialized needs. Our expertise includes HTAP implementations with SingleStore and distributed SQL architectures using YugabyteDB and CockroachDB for global, mission critical applications.
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Our Practices

Designed for Impact. Built to Scale.

Data Practices

Agent + Human
Business Intelligence Data Engineering Data Warehousing Database Development
Our goal is to unlock the transformative power of data using AI solutions and Human expertise. We architect and implement modern, resilient data ecosystems that deliver advanced analytics capabilities for your organization. Our designs optimize for performance, cost, and scalability while supporting diverse business requirements.

Learning Practices

Agent + Human
Curriculum Docs L&D Training Customer Education Partner Enablement
Our goal is to produce impactful learning experiences that result in transformative change Xand tangible business value. We design and build education programs using Learning Science and AI solutions. We partner with you to produce relevant curriculum, implement training programs at scale, and upskill employees worldwide.

Our AI Specializations

Enhance your strengths. Optimize your workstreams.

Agentic AI

Delegate to focus on strategy and creativity. Agentic AI manages routine tasks.

Agentic AI autonomously completes objectives by outlining tasks and sequences, utilizing in-memory knowledge graphs, and making decisions. Agentic AI powers autonomous workflows, intelligent assistants, and automation systems that transform how your teams work and collaborate.

Analytical AI

Clarify, predict, and decide. Analytical AI uncovers meaningful insights.

Analytical AI analyzes data sources, extracts insights, makes predictions, optimizes decisions, and prescribes probable outcomes. Analytical AI optimizes the business analysis, turning data into actionable intelligence.

Generative AI

Innovate boldly. Empower creativity. Generative AI crafts quality content.

Based on patterns learned from model training, Generative AI creates new content such as code, data, images, music, text, video, and voice. Generative AI excels at content creation and code generation, helping your organization produce high-quality materials at unprecedented speed and scale.

How AI Makes Customer Education Scale

AIs work in concert to analyze learner needs and deliver personalized learning.

CEd Strategist

Detects what learners need before they ask.

A new customer fails a quiz twice. The CEd Strategist identifies the specific knowledge gap. A learner abandons a module mid-way. The agent flags disengagement risk. Assessment patterns reveal misconceptions across the customer base.

This is Analytical AI at work. The CEd Strategist monitors every learner interaction and spots patterns humans would miss. It analyzes which learning paths produce the fastest time-to-value. It identifies where learners struggle and which content drives mastery. These signals flow to the other agents so the system responds automatically.

Faster onboarding, fewer support tickets.

CEd Conductor

Orchestrates the journey from signup to certification.

A new customer signs on Monday. By Tuesday morning, the CEd Conductor has enrolled the customer in the right learning path and scheduled role-appropriate courses. Certification milestones are set automatically. No manual setup required.

Agentic AI takes action. The CEd Conductor manages the full learner journey and sequences courses to build competency progressively. It selects delivery channels based on learner preference. Slack user? Content arrives in Slack. Email preferred? Inbox delivery. When a learner struggles, it triggers the CEd Coach for support. The loop continues until the learner achieves certification.

Higher completion and certification rates.

CEd Coach Agent

Guides learners like a personal mentor.

A customer gets stuck on a complex configuration workflow. The CEd Coach walks the learner through it step by step, adapting explanations based on responses. A learner fails an assessment. The coach identifies the misconception and provides targeted guidance. The coach answers questions immediately.

Generative AI makes this possible. The CEd Coach becomes every learner's personal mentor. It generates adaptive micro-lessons targeting specific knowledge gaps. It remembers previous interactions and builds on them. Learners feel supported. When a learner succeeds, the coach recommends the next step.

Better adoption and improved confidence

Learning & Training

Develop talent and validate expertise. Grow skills and certify competence.

Learning & Development

Agent + Human
Leadership Performance Talent Upskilling
AI-powered talent development and just-in-time learning help organizations modernize L&D for their employees. We build comprehensive, skills-based competency frameworks tailored for specific roles and career pathways. We then deliver personalized learning that mentors individual growth, upskills new leaders, and empowers teamwork.

Education & Enablement

Scale education across customers & partners. Transform enablement into revenue.

Partner Enablement

Agent + Human
Channel Sales Ecosystem Expansion Value-Add Wins
When AI enhances how partners learn, sell, and deliver value, partner enablement fills the white space with sales opportunities. We build unified enablement strategies that strengthen product expertise, improve sales performance, and increase partner-driven revenue.

Curriculum & Documentation

Build the foundation for learning and knowledge. Design content that teaches and informs.

Curriculum Development

Agent + Human
Adaptive Courseware Curricula Personalization
Curriculum development is now a Human+AI discipline. We've evolved the traditional ADDIE model into ADGIE. ADGIE is Analyze, Design, Generate, Individualize & Evaluate. ADGIE integrates AI at every stage of curriculum development to produce adaptive, personalized learning experiences filled with relevance and rigor.

Our AI Specializations

Apply AI where it creates the most value.

Agentic AI

Delegate execution so teams can focus on strategy.

We build AI systems that complete tasks and coordinate workflows across your tools and processes. These systems help teams achieve more faster and with greater consistency.

Analytical AI

Turn data into intelligent insight and informed action.

We apply AI to analyze business data to surface hidden patterns and trends. Our solutions streamline budget planning and align forecasting with supply management. Organizations move from reporting to insight and from insight to action.

Generative AI

Consistently craft quality content at scale.

We implement workstreams that combine Generative AI with Human expertise. These workstreams help produce documentation articles and course videos. We balance output quality with governance so results stay reliable.

Our Practices

Designed for Impact. Built to Scale.

Data Practices

Turn data into decisions with speed and confidence.

We architect and build modern data platforms for analytics and AI-driven operations. Our work optimizes for performance and cost while meeting business goals.

Learning Practices

Improve skills, expand knowledge, and develop competencies that drive business outcomes.

We design and deliver learning programs that upskill and improve performance. Learning science and AI help scale workforce development, customer training and partner enablement worldwide.

Outcomes Over Outputs

Education drives business value when learning science, data, and AI converge

Education operates best as a system designed for behavior change and business results. This is the strategy for growth.

Data reveals what learners need. AI adapts how they learn. Human judgment ensures quality and accountability. This combination transforms scattered training efforts into coherent programs that compound value over time.

Our work sits at the intersection of agentic AI, data engineering, and learning science. We help organizations turn learning into measurable impact. Customers reach value faster and adopt more deeply. Support teams spend less time on basic questions. Revenue grows as educated customers expand and renew.

What We Deliver

Learner Intelligence

Engagement data embedded into every training interaction. Learner personas capture preferences, pace, and performance patterns. Adaptive pathways respond to signals in real time. AI leverages intelligence layers to personalize experiences that static programs cannot match.

Verified Competency

Certification programs that eliminate uncertainty about learner mastery. Assessments test knowledge across cognitive levels. Practical exercises verify skills in realistic contexts. Credentials validate competencies that matter to employers, customers, and partners.

Scalable Enablement

Training systems that scale Customer Education and Partner Enablement worldwide. Generative AI accelerates content localization. Adaptive pathways serve diverse audiences without custom development. Organizations train more customers, enable more partners, and certify more professionals without expanding headcount.

Measurable Impact

Analytics that connect training to business outcomes. Track which programs reduce support tickets, accelerate product adoption, and increase partner revenue. Understand how learners engage and where they struggle. Make data-driven decisions about training investment and program architecture.

Case Study Spotlight

How YugabyteDB built curriculum as knowledge infrastructure

university.yugabyte.com

YugabyteDB needed curriculum for a complex distributed SQL database spanning open source, managed cloud services, and enterprise deployments. The company's Product-Led Growth strategy required self-service adoption, while limited subject matter expert availability constrained traditional curriculum development.

DIRECTOR
YUGABYTE UNIVERSITY
We stopped treating curriculum as a backlog of content to produce and started treating it as infrastructure to govern. That shift changed everything downstream.

The Challenge

Curriculum could not keep pace with product change, and downstream practices had no reliable foundation.

  • Knowledge lived across documentation, engineering teams, and support channels
  • Mastery standards were unclear and difficult to maintain over time
  • Training, certification, and customer education depended on curriculum that could not be trusted to stay current

ADGIE Impact

ADGIE reframed curriculum as a governed knowledge architecture rather than a collection of assets.

  • AI-assisted analysis identified gaps and outdated coverage before content drifted
  • Competency frameworks established clear, reusable mastery definitions
  • Continuous evaluation kept curriculum aligned as products and use cases evolved

The Results

Downstream practices gained curriculum they could trust to stay current.

  • Yugabyte University launched in 2 months instead of 9
  • Curriculum production velocity increased 4×
  • Knowledge structures became reusable across training, certification, and customer education